Tell us what the system is doing
Describe the boiler, furnace, condenser or water heater and where it is, and Anthony's team will call you back. If it is a no-heat emergency, skip the form and phone (646) 315-2271: emergency service runs 24/7. A photo of the unit or the data plate texted to the same number saves a trip.
Every repair and tune-up starts with a diagnostic inspection, and you get the price before work begins. Not sure what to ask for? Look through the heating, cooling and hot water services or the job photos first.
Service area
Four boroughs, one shop on Wild Ave
The crew drives out of Staten Island and works across the city. The map pins the shop; the list says what each borough means for your call.
Staten Island
The shop is at 441 Wild Ave in the 10314 area, so boiler, furnace, central air and water heater calls on the island start from home base.
Brooklyn
Brooklyn homes and buildings get the same diagnostic inspection first, and commercial rooftop units there can go on a quarterly, bi-annual or annual maintenance agreement.
Manhattan (New York)
In Manhattan the work covers rooftop units and ductwork for commercial buildings, with 24/7 emergency response, alongside residential heating and cooling.
Queens
Queens customers fill out the same short intake: which system you have (central AC, heat pump, PTAC, packaged rooftop, wall or window unit), how many, and the model and serial numbers if you have them.